TESTIMONIALS
“I would like to take this opportunity to commend the prompt service and professionalism of Enviro-Clean for their response to our January 2013 water emergency. At 2:00 pm on a Friday afternoon, we had the misfortune of a pipe bursting above the plaster ceiling over our admissions office. The resulting flood would have been problematic within any area of the facility, but was of greater concern in its disruption of this vital business area. Within minutes of our emergency call to Enviro-Clean, George Salter was on site and he had a crew en-route to our facility. Their attention to detail was impressive; the crew worked efficiently and carefully to protect our furnishings and records as they contained the damage to this office. They launched a week-end long remediation of the water damage and then coordinated with our staff to ensure safety and minimal inconvenience as we each continued our work.
While this water emergency initially posed a significant challenge to our facility’s admissions process, we were able to carry on given the timely and professional response of Enviro-Clean. I would recommend Enviro-Clean to any colleague facing an environmental emergency. ”
~Mark S. Levesque, MS, NHA
Administrator,
Hopkins Manor, Ltd.
“I want to let you know how pleased I was with Enviro-Clean’s response to our water damage emergency. I really couldn’t believe how quickly Jesse and his team were here after we called!
The whole team worked diligently and efficiently to get our facility back to normal, with minimal disruption to our staff and residents. And I was impressed with their high level of professionalism.
I would definitely recommend Enviro-Clean to any health care facility that has any kind of property damage.”
~Lisa Ballantyne, Administrator, Arbor Hill Assisted Living, Providence, RI
“I just wanted to tell you thanks for everything, seriously..
From the beginning, you have made our unfortunate experience feel like it was all going to be ok. Everything has run as smooth and easy as possible because of your management.
Your professionalism and standard of work is excellent. Your knowledge and experience is apparent and has allowed us to trust you every step of the way.
I would like your supervisors to be aware of what a great job you are doing and what a wonderful representation you are of both Enviro-Clean and Insurance Reconstruction Services. Finding a good contractor in this area is nearly impossible, so you are quite an asset.
I will be highly recommending you to family and friends and truly look forward to working with you throughout the remainder of our job.
Thanks again. Talk to you soon.
God bless,
~Chad and Tana Dashnaw, Putnam, CT
“³Everything was fine. Jamie was very efficient, professional and responsive. Thanks for everything!”
~Jacqueline and Steve Gorrie, Randolph, MA
“This was a professional job done in a timely way. We thought highly of Don Farrow.!”
~Richard Richardson, Groton Long Point, CT
“Jamie did a great job. He was punctual and personable, and handled everything great. I would call you again!”
~Jim Capobianco, West Warwick, RI
“We had a small but incredibly smoky fire in our downstairs theater where a show was planned to have its first public performance in less than 48 hours. The theater was uninhabitable. Jesse and his crew were there in a matter of hours of contacting Enviro-clean and within 30 hours we welcomed an audience into a clean, healthy and safe theater the show went on it was a miracle.
Our building is almost 100 years old, renovated many times over the years and has more nooks and crannies than even we knew about Jesse and his crew found and cleaned them all. Our schedule here is very complicated and tight and Enviro-clean worked with us, did night shifts and were extremely flexible in scheduling which was invaluable to us.
We now have a minty fresh theater that has been cleaned top to bottom and in a time frame much faster than we ever imagined.
Trinity Rep is a big fan of Enviro-clean!! Thank you!”
~Katie Byrnes, General Manager, Trinity Repertory Company, Providence, RI
“Thanks so much for keeping me posted on the progress of this loss. You guys are awesome!”
~Fatima Milhomens, Ocean Point Insurance, Barrington, RI
“We truly appreciate all the great work you provide for our clients.”
~ Fern Waxman, Property Manager, Perrino & Associates
“I wanted to take a moment to inform you of the exceptional customer service that was provided to Newport County Community Health Center by Jamie Antonelli.
This site is a medical facility occupied by a number of clinicians, clients, nurses, doctors, and administrative staff. Given the urgency of the situation, Jamie coordinated the immediate, necessary remediation procedures over the weekend. He was available to me by cell phone and kept me apprised of the remediation process, and answered the many questions that I posed.
The remediation process was completed according to the exact schedule that Jamie stated. There were no misunderstandings, confusion, or schedule changes that are generally typical in a project such as this. In addition, and most importantly, Jamie, on his own initiative, personally met with key members of our management staff to answer questions and clarify concerns. Jamie presented himself in a professional manner and clearly demonstrated his knowledge of the test data results and the remediation process.
Once again, I would like to thank Jamie for his exceptional customer service. ”
~ Kevin Murtough, Newport County Community Mental Health Center, Inc.
“Wonderful service! I have already recommended your company to several people!”
~ Sandy Perrotta, Jazzercise Fitness Center, Greenville, RI
“I wanted to let you know how pleased I was with the work that was done here. Alex and his two men were unbelievable. They started very early and never stopped until suppertime. They were perfect gentlemen and very polite. You can be very proud of these young men, as they are a credit to your business.
Steve Rioux also is a wonderful young man. He was here in the beginning and at the end making sure everything was done properly.
You can be very proud of your business when you have wonderful people like these young men working for you.”
~ Norma Kriz, Bethany, CT
“I was very pleased with the level of service and professionalism, and the extremely quick responses to all my questions! Thank you!”
~ Caroline Colket, Bloomfield, CT
"I would like to thank your company for the wonderful work Enviro-Clean did in my home in Westbrook, Connecticut. We suffered severe flood damage to the first floor of our home on August 28th due to Hurricane Irene.
From the moment Jarrad and Francisco arrived I knew your company had sent the right two guys. I felt completely comfortable with them in my home, and had complete confidence that the job would be done correctly. They both worked extremely hard to get my home dried out as quickly as possible and to prevent further damage. Jarrad showed great organization and always kept me informed as to what the next step was going to be. Francisco braved my very small crawl space to remove wet insulation from under the house, a job I did not think could be done. Both men went above and beyond to make sure my family and I were well taken care of.
I would like you to know that you have hard working, respectful and honest employees representing your company. If I or someone I know should ever need your services I would highly recommend Enviro-Clean."
~ Michael Panella, Westbrook, CT
"It has been the experience of the Soucy Insurance Agency that the response time and the professionalism of the folks at Enviro-Clean are simply outstanding. When we recommend Enviro-Clean, we feel confident that our clients will be treated with care, and that they will be contacted within minutes of the initial call. We strongly recommend the services of Enviro-Clean, and proudly include them as a resource at our agency."
~ David M. Soucy, Soucy Insurance Agency, Woonsocket, RI
"I would just like to tell you how pleased our staff and clients have been with the services provided by Enviro-Clean. You have always been prompt and professional. It's nice to have this level of confidence in your firm, knowing that we can count on you to respond appropriately to our clients when we refer Enviro-Clean."
~ Bob Loiselle, Loiselle Insurance Agency, Pawtucket, RI
"We want to thank you for the tremendous effort that you, your staff, and your sub-contractors put forth on our behalf following our recent water damage loss. Everyone has been courteous, professional and a tremendous help in mitigating the aggravation that normally follows something this. Thank you again for everything. We sincerely appreciate it."
~ Steve and Zoe Brooks, North Kingstown, RI
"My Wife and I would like to thank Jamie
Antonelli, Jared and the rest of the crew
from Enviro Clean Inc. for all the work
recently done at our home. We feel that
Jamie, Jared and crew who assisted daily
displayed sincere concerns for the issues we
are faced with at our home, and acted in the
utmost professional manner. I might add that
the services provided to us were
extraordinary. I can speak further of the
work and positive character Enviro-Clean,
Inc. staff displayed.
Once again, thank you so much as my wife and
I look forward to the final product with
Ross Landers from (IRS) Insurance
Reconstruction Services and turning our
first house back into our home. Enviro Clean
Inc. will be highly recommended to others in
the future.
It is very clear why Enviro-Clean received
the 2010 Business Excellence Award. Thanks
again."
~ Melendez Family, Worcester, MA
"I wanted to send you a letter
letting you know how pleased I am with the service I
received and the work that was done by your company
at my house. Since I work in the insurance industry,
I know how important it is to mention those people
who provide superior customer service. We were out
of our house for just over three months, and that
experience itself is a stressful one, but everyone
involved helped make it easier.
I would also like to say that it is always a
pleasure to deal with the employees at your company.
I have had experience with Jesse and Jamie going
above-and-beyond to make my clients happy. I know I
can always call and depend on Mark, and he will make
sure our clients are taken care of. Roland and Tom,
along with Ken and the rest of the reconstruction
team, kept me informed along the way and made sure
we were happy with the results. The extra touches
did not go unnoticed and we greatly appreciate all
of the work that was done.
~ Jennifer Salpietro,
Starkweather & Shepley Insurance, East Providence,
RI
"Thank you for the prompt
response to clearing and clearing the mold
problem I had. Your sensitivity to using certain
products due to my health concerns was greatly
appreciated. Let me also take the time to
commend two of your technicians, Ray and Jarrad,
who worked through the day to sanitize that room
and hallway. These young men were totally
professional, unbelievably gracious, and
thorough. They are such an asset to your
business.
It will be my pleasure to recommend Enviro-Clean
to others. Indeed, I have given your card to my
longtime friend and realtor who is delighted to
have your phone number to assist her in dealing
with rental properties or homes for sale that
are having problems with mold.
~ Bonnie Gail Anderson, East Greenwich, RI
"The Enviro-Clean crew, headed
by Dennis Edwards, arrived at my home in Portsmouth,
RI, in early May. A month earlier my basement had
been flooded by the relentless rains and flooding.
The signs of mold were everywhere, but the more
severe and dangerous damage ws behind the walls in
the finished basement. Everything in the area
including the paneling and the sheetrock had to go.
The Enviro-Clean crew was very careful not to allow
any contaminants to escape into the upstairs living
area. After several days of hard work in a very
muggy environment, inside their HAZ-MAT suits, they
were finally able to rid the basement of any
lingering effects from the mold. The crew was very
courteous, answered all my questions, resolved all
my concerns, and left the area spotless.
Thank you, again."
~ Dave Schuller, Portsmouth, RI
"We just want to thank you for
all the time and effort you put into this job even
though it was very difficult and complicated. You
made sure it was completed in the best way possible,
and your crew was wonderful, friendly and helpful.
It was a pleasure working with your company. You
took a horrible situation and turned it into a
beautiful, clean area. Thank you so much for
your dedication."
~ Steve & Antoinette Antonucci, Middletown, RI
"The Enviro-Clean team was
amazingly efficient and professional. I was
impressed with the whole experience."
~ Lynn McCauley, Warwick, RI
"When I opened my basement door
and found six inches of water, I quickly called
Enviro-Clean, Inc., and Eric Anderson was at my
house at 7:00 a.m. with a crew. Everything in the
basement was boxed up neatly and placed in
containers, carpets were disposed of and flooring
was removed. Heavy-duty equipment was brought in to
remove all ground water, and dehumidifiers and air
circulators were carefully placed throughout the
basement to dry out the area and prevent mold from
forming. The Enviro-Clean employees were amazingly
helpful, informative and professional. The follow-up
was great and each one of them treated our house
like it was their own. I would recommend
Enviro-Clean, Inc. to anyone who has a similar
nightmare to deal with. Their care made me feel like
it was a nothing event, and that is about the best
compliment of all."
~ Sally E. Lapides, Residential
Properties, Ltd., Providence, RI
"When my mother's house flooded
last March, I called your firm and was astonished by
the response. The person who took my call was calm,
professional, unhurried and patient with me. And I
was told -- unbelievably -- that someone would be
there the next day! From the initial call to
the moment the basement was finally dry, I will tell
you as an insurance agent and as a concerned son, I
was completely blown away by how Enviro-Clean
responded."
~ Stephen C. Schonning, Schonning Insurance Services, Inc., Westerly, RI
"When we experienced an
unexpected and serious basement flooding problem in
the spring of 2010, our insurance agent recommended
Enviro-Clean. We want to thank you for promptly
responding to our call and immediately getting
remediation efforts underway. We were very
impressed with the professionalism, skill and
thoroughness of Jamie and the entire Enviro-Clean
team. They were respectful to our family and home,
and certainly helped us recover from a challenging
situation. We would heartily recommend Enviro-Clean
to anyone in need of similar services."
~ Dave and Lorraine Devault, Westerly, RI
"Thank you for your help and
your expertise. After my disappointing experience
with [the other company], I am extraordinarily
impressed with your knowledge and your company. The
extra step you took with us was impressive. I will
continue to recommend you to my clients and my
colleagues at Re/Max."
~ Lynn Leffray McCall, Re/Max Professionals, East
Greenwich, RI
"I would like to take this
opportunity to praise Enviro-Clean's significant
flood response efforts on behalf of the University
of Rhode Island following the 'Great Flood of 2010'.
The flooding created innumerable challenges for the
University, and Enviro-Clean played a lead role in
our crisis response. Your quick, thorough and
effective work in 22 impacted buildings was crucial
to quickly and safely restoring our classroom and
administrative facilities to full operation.
We could not have asked for a more talented,
disciplined, and knowledgeable team of professionals
in whom to place our trust. Your response to what
became a rapidly expanding project was always
expert, timely and appropriate. The fact that
your invoicing and documentation was professional
and accurate proved of inestimable value when came
time to seek reimbursement from our insurer and
FEMA.
We are especially thankful that Enviro-Clean came
prepared with truckloads of the latest generation
equipment and supplies, and with an amazing
complement of trained professionals. This thorough
preparation and attention to detail permitted us to
quickly and effectively ratchet up the operation as
multiple new challenges arose."
~ Douglas H. Michael, University of Rhode Island, Kingston, RI
"This note is to say 'Thank You'
and to tell you how much we appreciate the hard work
your crew went through to bail us out in our time of
a disastrous situation. One phone call was all we
had to make and your prompt service was taking care
of business. We also found that every worker
was very polite and caring to our needs -- we were
really, truly impressed. The whole crew was very
professional!!
Mr. Matt Padinha -- we cannot say enough good things
about him. He is a fine gentleman, easy to talk
with, and he always took the time to explain his
work plans and to answer any questions we asked of
him. He also made himself available by phone.
We definitely would recommend Enviro-Clean to anyone
who may need help. We found your company dependable
with a hard working crew. Thank you, and it
was a pleasure doing business with you."
~ William & Evelyn Bates, Thompson, CT
"Enviro-Clean, Inc....is a
company our agency has been working with for over 12
years. For our most seriously affected customers I
naturally turn to Enviro-Clean because they have a
great commitment to get the job accomplished
promptly, and they have always treated our clients
like gold. I am very happy to report that all
of the clients we have referred to Enviro-Clean have
had 100 percent satisfaction with the service and
with the results."
~ Joe Kosinski, Mercier & Kosinski
Insurance Agency, Lincoln, RI
"I've recommended your firm many
times to our clients in the course of business, but
in this situation it involved our daughter and
son-in-law and our three young grandchildren. My
wife and I wanted the best cleanup possible, and we
got it!" Our daughter made several positive
comments to us while your crew was working there.
She was impressed with their work ethic, promptness,
and the exacting detail as they cleaned up the
flooded basement making it habitable again."
~ L. Kevin O'Connor, Gencorp Insurance Group, East Greenwich, RI
"Last month we were hit with a
large, unwanted problem when a valve in our water
system failed, and we discovered our finished
basement had up to an inch of unwanted water.
Even though it was Sunday morning, your people were
here and working to make our problem go away within
a very short time. Due to your quick response our
sheet rock walls and expensive carpeting were saved.
We want to thank you for the expertise and
dedication of your crew. We would certainly
recommend Enviro-Clean to others who need your
services."
~ Barbara and Kenneth Sylvia, Oakdale, CT
"I continue to be impressed by
the responsiveness and professionalism of the Enviro-Clean
staff. Each time we've called, you've handled our
needs with world class customer service, exceeding
all expectations. You truly know how to delight
customers!"
~ Harry B. Ryan, Bryant
University, Smithfield, RI
"We just wanted to take a few
moments to commend you on the exceptional work you
did in our home. From beginning to end, it was a
comfort to know that we could count on you to work
quickly, effectively and unobtrusively in the wake
of the 2010 flood. We are truly thankful for
all your hard work and will certainly recommend
Enviro-Clean to others who may be in need of your
services."
~ Kristin and Jeffery Tessier, North Providence, RI
"I want to thank you for your
fast response when we needed your help at one of our
facilities. Your diligent efforts helped us get back
to normal with minimal disruption of critical
services. The knowledge and professionalism of your
staff is very impressive. Although I hope we never
need your services again, it's good to know you're
there when we need you."
~ Joseph Melino, Lifespan Risk
Services, Providence, RI
"As an insurance agent I'm
thrilled with the results - and my clients are
thrilled too. Your response time was fantastic, and
your professionalism is refreshing. I especially
appreciate how you worked with the clients, showing
concern and understanding for how they felt. And I
really liked the way you kept me in the loop
throughout the entire process.
I'm impressed with the honesty and professionalism
of your employees. I expected the hardwoods to be
torn out and replaced, but instead they concentrated
on saving and restoring them. What a pleasant
surprise! This is good for everyone -- the client,
the agent and the insurance company."
~ Richard A. Padula, Gencorp Insurance Group, East
Greenwich, RI
"I'm writing to let you know how
thoroughly impressed and pleased I am with the
performance of the talented people at Enviro-Clean
in handling the reconstruction and reopening of my
business after a devastating fire.
In the end I have a completely restored building
that is, in many ways, better than before the fire.
The workmanship is as good as I've ever seen."
~ Sen. Leonidas P. Raptakis, Coventry, RI
"I am writing this letter of
commendation to you for the excellent work done by
Enviro-Clean staff during the recent flooding
situation at the Rhode Island Department of Health,
Three Capitol Hill, Providence, RI 02908.
The leadership of your response team, Tom Gervasio,
Jesse Koslow and Jamie Antonelli, worked closely
with the leadership of the Department of Health and
the Department of Administration to help remediate
an untenable situation in a rapid time frame. the
Department of Health has over 300 employees in the
Cannon Building who were either displaced from their
respective workspaces or affected in some adverse
way due to the breakdown in computers, telephone
services and the movement of displaced employees.
All of your staff worked efficiently,
professionally, carefully and with understanding and
compassion throughout the event to lessen
significantly the burden on all of us working and
living through the situation. So on behalf of the
Director of Health and the entire State of Rhode
Island Health Department Staff, thank you."
~ Leonard B. Green, MPS, RI Department of Health, Providence, RI
"I would like to compliment you
on the wonderful team of employees that were sent to
my home in the Tamarac Condominiums after the
flooding. Not only were they very capable and hard
working, but they were the most polite and helpful
workers I have met in a long time."
~ Hope Boyle, Tamarac Condominiums, Cranston, RI
"The Enviro-Clean team that
responded to our emergency situation were very
professional and great to work with. I would gladly
recommend Enviro-Clean to anyone."
~ Michael Kelly, Children's Hospital Boston, Boston, MA
"Thank you for helping our
customers. You guys are the BEST!"
~ Patricia Knight, Starkweather &
Shepley Insurance, East Providence, RI
"During the night a pipe burst
on the second floor of our office building, totally
flooding the first floor. We call Enviro-Clean and
they responded right away, in the middle of the
night, with people and equipment to start removing
the water.
They set up temporary barriers so we could continue
to operate during the process. Over the next two
days they thoroughly dried our offices, and we have
had no subsequent mold problem. We were very pleased
with Enviro-Clean's prompt and successful assistance
during this difficult time. In addition, they dealt
directly with our insurance company so we did not
have to deal with payment for their services. Our
insurer said Enviro-Clean was a good choice."
~ Richard Kaplan, CPA, JD, Yarlas,
Kaplan, Santilli & Moran, Ltd., Providence, RI
"I would like to take a few
minutes and thank you for the outstanding work you
did in our office. I cannot express adequately how
pleased we are with our experience with Enviro-Clean.
In today's world our expectations for superior
service have been diminished. What a totally
pleasant surprise it was to find and hire a company
that goes the extra mile!"
~ Greg Renshaw, Specialty Products & Insulation, Auburn, MA
"I can attest to the
professional manner with which the Enviro-Clean
staff has interacted with my own customers that I
have referred. I have been most impressed with their
high level of integrity, technical expertise and
overall capabilities in everything they do."
~ Brian N. Blanchette, Ph.D., Dakota Laboratories,
South Dartmouth, MA
"What started out as a nightmare
turned into a "WOW" experience thanks to Enviro-Clean."
~ Rich Muttick, Prudential Connecticut Realty,
Middlebury, CT
"Our sincere thanks for the work
your crew from Enviro-Clean accomplished at our
home. Each person performed superbly. They were
polite, attentive, non-invasive, and seemed to work
very well together. Thanks again for a job well done
by all."
~ Bradford R. Boss, South Kingstown, RI
"I would like to thank you and
your staff for doing an excellent job with the mold
remediation in our headquarters. Everything went
smoothly. The work was done neat, clean and quietly.
We will certainly contact you in the future if
needed."
~ Dave Bibee, Amica Mutual
Insurance Co., Lincoln, RI
"Steve, Scott and the rest of
the guys were wonderful. They were kind, courteous,
professional, clean and, above all, understanding of
our situation. We can not imagine the process going
any smoother. We would gladly recommend Enviro-Clean
to anyone needing mold removal."
~ Kristen & Scott Briddon, Worcester, MA
"Thank you so much for being
there when we needed your services. Everyone
involved was prompt, courteous and efficient."
~ Paul E. Becker, Cumberland, RI
"We had a great experience with
Enviro-Clean. From our first interactions with Matt
we saw that the company was professional, honest,
responsible and knowledgeable. Matt was dependable,
straightforward and overall great to deal with. We
felt like we were in good hands.
We were also very pleased with the work itself.
Dennis and his crew worked hard, treated our house
like it was their own and went above and beyond what
was required of them. It was refreshing to see
someone take pride in their work. Needless to say,
our crawlspace is completely mold free and for a
very fair price. We would recommend EnviroClean to
others and definitely use them again in the future.
~ Brian & Yelena Lukatsky, Bloomfield, CT
